By using this website you agree to be bound by the terms and conditions set out on this webpage. If you do not accept these terms and conditions, you must refrain from using this website.
This website is owned and operated by Step Ahead Paediatrics ABN 18 167 862 222 (referred to in these terms and conditions as ‘we’, ‘us’, or ‘our’).


(a) To book our consultation services, or for information on trial products, please follow the prompts on our website, and submit the relevant form.
(b) We accept no responsibility for any failure of the website that limits or otherwise affects your ability to book our consultation services. However, if you do encounter any issues please contact us.
(c) All goods and services supplied by us are subject to additional terms and conditions.You agree to abide by such other terms and conditions.


(a) We collect personal information about you in order to provide you with our consultation services, to contact and communicate with you, to respond to your enquiries and for other purposes set out in our Privacy Policy.
(b) We may collect sensitive health information about you during the course of providing you services. We only collect the information that you choose to provide us in order to assess your condition and provide you with our services.
(c) Our Privacy Policy contains more information about how we use, disclose and store your information and details how you can access and correct your personal information.


While we make every effort to ensure that the information on the website is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:
(a) the website will be free from errors or defects;
(b) the website will be accessible at all times;
(c) responses to your consultation service booking requests will be delivered promptly, or delivered at all;
(d) information you receive or supply through the website will be secure or confidential; or
(e) any information provided through the website is accurate or true.
We reserve the right to change any information or functionality on the websiteby updating the website, or transitioning to the use of a different app, at any time without notice.


(a) The content on the website and in any linked or referred to materials or websites is not and should not be construed as medical or health advice. The content is provided as a convenience to you and is to be taken as general information only.
(b) This website is not intended to establish a doctor/health practitioner-patient relationship between us and you, nor is it intended to replace the services of a health care or mental health care professional. The website is not a clinical tool and should not be relied on as a substitute for any professional medical, health or mental health advice, diagnosis or treatment. We cannot and will not, assume the role of your physician or therapist through or resulting from your use of the website.
(c) If you think you may be suffering from any medical condition, you should seek immediate medical attention from an appropriately qualified medical practitioner. If you are having thoughts of harming yourself or others, or are unable to care for yourself, or abusing substances or if you or any one else you know is in danger of harm please contact a qualified mental health or health care provider or dial ‘000’ in the case of an emergency.
(d) You should not rely on any information contained in the website or linked or referred to materials or websites in making medical, health-related or any other decisions of any kind.


Unless otherwise indicated, all materials used on this website (including text, graphics, logos, icons, sound recordings and software) are subject to copyright, trade mark or other intellectual property rights that are owned or licensed by us. You may only access and use these materials for non-commercial or personal use, except to the extent permitted by law or where you have received prior written approval from us.


We make no warranties or representations about this website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our website and/or the information or materials contained on it. You agree to indemnify us for any loss or liability arising out of your use of this site.


Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.


We may change these terms and conditions at any time by updating this webpage and your continued use of the website following such update will represent an agreement by you to be bound by the terms and conditions as amended.


These terms and conditions also include our Privacy Policy that can be accessed by clicking the link on this page.


Your use of the website and these terms and conditions are governed by the laws of Victoria.